NewsFactor – Cisco Systems is moving the ball forward on unified communications with an announcement Monday of a new platform release. Designed to “reduce costs and increase operating efficiencies between and within global enterprises,” Release 8.0 of its Unified Communications System features new capabilities for e-mail, customer care, videoconferencing, sharing documents, social-networking, and other areas.

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Cisco Adds Features To Unified Communications System
(NewsFactor)