Earnings calls are usually meant to do little more than reassure investors — but in Facebook's most recent call, the day before Halloween, Mark Zuckerberg unveiled something unexpected. Facebook had formed an Artificial Intelligence group, Zuckerberg announced, and the company was acquiring a machine-translation company and hiring the best academic minds in the field. The goal, he told investors, was “to do world-class artificial intelligence research using all of the knowledge that people have shared on Facebook.” He teased new products that would be more natural to interact with, and could solve problems beyond the reach of current technology. For anyone on the call, the point was clear: the future of Facebook would be powered by AI.
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How artificial intelligence is shaping the future of Facebook